To be able to challenge your own thinking, and as a result challenge other people's thinking, is what our buyers want today.
Having the confidence to back your ideas and create your own intellectual property provides enormous value and sets...
SALES PARADOX: "Creating value can devalue"
Interview by John Smibert
In this video Susan Donovan talks about the many occasions where salespeople lose value by trying to create too much value for customers, too...
Sue Barrett, talks with John Smibert about the history of sales methods and how they have changed for the better.
This video is a 'must view' for salespeople developing their professional standards.
Sue is an authoritative thought...
A story of personal development, personal branding and sales success.
We are all accountable for our future career - not our employer.
We need to take charge of our own development and our own personal brand.
This video is a story about...
Author Susan Donovan
Can a salesperson really have too much rapport? Sure!
Rapport is built (or broken) in response to the subconscious question: ‘Are you on MY side, or some
It can be developed around...